How Privacy Policy Covers Wallet Records
Our Privacy Policy covers details you provide when creating an account, completing phone verification and contacting support about access. We also record practical activity needed to process requests, such as the selected DANA, OVO, GoPay or QRIS route, transaction reference, device type and account status. We
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use these records to match a wallet request to the right account, investigate an unsuccessful transfer and protect the lobby from unauthorised access. We do not describe access as available everywhere: eligibility depends on local law. When you use bank transfer or a virtual account, the
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payment reference may be retained with the account record so we can reconcile the request. You can ask us which data applies to your account and request a correction through the support path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.